shipping/order questions | product details. materials & ingredients | refunds/return faqs
Frequently Asked Questions
Could you please provide a list of the products you offer for sale?
We provide a comprehensive range of products across various categories, including fashion, electronics, and home goods. Our extensive collection encompasses a diverse selection of items, from specific fashion products to another distinct category. Our unwavering commitment to quality and customer satisfaction ensures that you embark on an exceptional shopping experience.
Do you offer first-time customer discounts?
Certainly! We provide weekly discounts. To receive your initial 10% discount coupon, kindly subscribe to our email list.
Kindly provide me with the standard shipping times for your products.
Our store-wide shipping time is typically between 7 to 12 days. Upon receipt of your order, you will be provided with a tracking number that you can use to monitor the progress of your shipment.
Do you offer international shipping services?
Certainly, we do provide international shipping to a select list of countries. Shipping costs and delivery schedules may fluctuate based on the destination. For comprehensive details, please refer to our shipping policy or contact us directly.
How should I proceed if I receive an item that is damaged or incorrect?
We regret to inform you that you may have received a damaged or incorrect item. Kindly contact our customer support team promptly by providing photographs of the issue. We will endeavor to arrange for a replacement or refund at the earliest convenience.